Privacy Policy

Effective Date: 12/12/2024

Dear Elaine (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [dearelaine.co](https://www.dearelaine.co) (the “Website”), purchase digital products, or use our art education services. Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the Website.

1. Information We Collect

Personal Information: We collect personal information you provide when you:

  • Sign up for newsletters (e.g., name and email address).

  • Purchase products or services (e.g., name, email address, billing information).

  • Contact us directly (e.g., name and email address).

Non-Personal Information: We may automatically collect certain non-identifiable information, including:

  • Your IP address.

  • Browser type and operating system.

  • Information collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process payments and fulfill orders.

  • To provide requested services and support.

  • To send newsletters and updates (only if you have subscribed).

  • To improve the functionality and performance of our Website.

3. Third-Party Services

We use trusted third-party services to help operate our Website and process data:

  • Payment Processing: Squarespace, PayPal, Apple Pay, Klarna, Link by Stripe, Afterpay, Visa, Mastercard, AMEX, and Discover.

  • Email Marketing: Flodesk.

  • Analytics: Google Analytics.

These providers may have access to your data solely for purposes of performing their services.

4. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to:

  • Ensure website functionality.

  • Analyze website traffic and improve performance.

By using our Website, you consent to our use of cookies. You can control cookies through your browser settings.

5. Data Sharing

We do not sell or share your personal information with third parties except as necessary to:

  • Fulfill legal obligations.

  • Provide services through trusted third-party providers.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

7. Your Rights

If you are located in the European Union or other regions with similar data protection laws, you have the following rights:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to your personal information.

  • Deletion: Request that we delete your personal data.

To exercise these rights, contact us at hello@dearelaine.co.

8. Security Measures

We implement industry-standard measures to protect your personal information, including:

  • SSL encryption on our Website.

  • Secure payment processing through trusted platforms (Squarespace, PayPal, Apple Pay, Klarna).

While we strive to protect your data, no system can guarantee absolute security.

9.International Users

If you are accessing the Website from outside the United States, please be aware that your information may be transferred to and processed in the United States. By using the Website, you consent to this transfer.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top of this page and post a notice on the Website.

11. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us:

Elaine Lee

Email: hello@dearelaine.co

500 North Washington Street PO Box 1786 Rockville, MD 20849